Privacy Policy

Solo Conneckt provides a tap-to-pay and digital profile system that helps you manage payments, profiles, and connections. This Privacy Policy explains what personal information we collect when you visit our website, contact us, or use our services, and how we handle it.

Information you give us. When you use the Contact Us form, we collect your name, email address, phone number (optional), and the message you send. When you create an account or set up a profile, we collect the details you choose to enter.

Information collected automatically. When you visit the site, our servers and hosting providers may record basic technical data such as IP address, browser type, device information, pages viewed, and the time of your visit. This helps us keep the service secure and working correctly.

Payment information. If you make or receive payments through Solo Conneckt, card and bank details are processed by the payment provider we use. We do not store full card numbers on our own systems.

We use personal information to respond to your enquiries, provide and improve Solo Conneckt, process payments and connections you request, keep your account and the service secure, prevent fraud and misuse, and meet our legal obligations.

We do not sell your personal information.

We share information only where it is needed to run the service or where the law requires it. This includes trusted service providers that host our systems, process payments, or send email on our behalf, each bound by confidentiality and data protection obligations. It also includes other people when you choose to share your profile or connect with them, and authorities when we are legally required to respond to a valid request.

We keep personal information for as long as needed for the purposes described in this policy. Contact enquiries are kept only as long as needed to resolve them. Account information is kept while your account is active and for a reasonable period afterwards where we must keep records for legal or accounting reasons.

We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach that affects your information, we will notify you as the law requires.

We use cookies and similar technologies that are necessary for the site to function, and may use analytics to understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to receive a copy of your data in a portable format. You can also withdraw consent where we rely on it. To make a request, use the Contact Us form on this site with the subject “Privacy request”. We will respond within the time required by applicable law.

Solo Conneckt is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our service providers may process information in countries other than the one you live in. Where this happens, we take steps to ensure that the information continues to receive appropriate protection.

We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page. For significant changes, we will provide additional notice where appropriate.

If you have questions about this Privacy Policy or how we handle your information, please use the Contact Us button on this site and choose the subject “Privacy”.