Getting started
Set up your profile, connect your first contact, and start sharing with a single tap.
Support
How can we help?
Find quick answers below, or send us a message and a member of the team will get back to you.
Payments
Accept tap-to-pay, review transactions, and understand payout timing and fees.
Profile & connections
Update your details, manage who you are connected with, and control what others see.
Account & privacy
Change your login details, request a copy of your data, or ask for your account to be closed.
Frequently asked questions
How do I reset my password?
Use the Forgot password option on the sign-in screen. If you do not receive the reset email, check your spam folder, then contact us.
My tap did not register. What should I do?
Make sure the device is unlocked and close to the other device, and that Bluetooth or NFC is switched on. Try the tap again. If it still fails, send us the time of the attempt and the device model.
How do I update my profile details?
Open your profile settings, edit the field you want to change, and save. Changes appear on your shared profile straight away.
How do I delete my account?
Send us a request through the Contact Us form with the subject “Delete my account”. We will confirm your identity and remove your personal data in line with our Privacy Policy.
Who can see my information?
Only the details you choose to share are visible to people you connect with. Read our Privacy Policy for the full list of how your information is used.
Still need help?
Tell us what is happening and we will reply as soon as we can. Please do not include your password or full card number in your message.